How We Help

Respond Now helps over 14,000 families annually.

Respond Now enhances quality of life in south suburban communities by working to alleviate hunger and prevent homelessness for people at risk.

Who We Help

Our neighbors.

The 22 communities Respond Now serves in the south suburbs are stricken with the highest levels of poverty and unemployment in all of suburban Chicago. Recent studies show that areas served by Respond Now have food insecurity rates as high as 48%. Foreclosure rates in our service area are some of the highest in all of suburban Cook County.

Many of our clients are the working poor with families. Some of our clients have recently been laid off while others live on fixed incomes finding it difficult to make ends meet.

View our client privacy policy here.

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Communities We Serve

Beecher
Calumet City
Chicago Heights
Country Club Hills
Crete
Flossmoor
Ford Heights
Glenwood
Homewood
Lansing
Lynwood
Matteson
Monee
Olympia Fields
Park Forest
Peotone
Richton Park
Sauk Village
South Chicago Heights
Steger
Thornton
University Park

Ready to Help?

One person can make a difference in the lives of hundreds of individuals and families in need of help.

Programs

Respond Now is here to help.

We provide immediate, short-term assistance so families can meet their day-to-day needs and focus on looking for more long-term solutions. With the assistance of partners, donors, staff, and volunteers we strive to break the cycle of poverty.

We assist our clients through the following services: food pantry, rent/mortgage assistance, utility assistance, foreclosure prevention, SNAP Outreach, Medicaid Expansion assistance, prescription medication vouchers, temporary lodging, transportation, clothing, Community Garden, books for children, Holiday Giveaway, and Back-To-School backpacks and supplies.

Hunger

  • Our food pantry consists of a client choice menu that includes the basic food groups: fruits, vegetables, protein, grains, and dairy
  • We offer our clients an opportunity to apply for food stamps through our SNAP Outreach program.
  • We also have a community garden which allows our clients to grow their own fruits and vegetables.
  • Through this combination of service we make sure our clients are able to access the food they need.
  • Housing

  • We provide mortgage, rental, and utility assistance.
  • We offer monthly pre purchase counseling and home buying workshops
  • These programs are offered through a referral by the Homeless Prevention Call Center which can be reached at 877.426.6515.
  • Temporary Lodging is also available to qualifying families and individuals who may be facing homelessness due to fire, eviction, or other crisis.
  • Our Foreclosure Prevention Specialist helps those families who are having difficulty paying their mortgage.
  • Health

  • We provide prescription vouchers to clients who have little or no insurance coverage and urgently need prescription medication.
  • We also assist clients in accessing insurance coverage through the Affordable Care Act and Medicaid Expansion.
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    Housing Counseling and Supporting Housing



    We provide housing counseling and supportive housing counseling and services to families and individuals facing hardship. Whether it's forclosure prevention, pre-purchase counseling, or rapid rehousing we help connect our clients with the information, services, and assistance programs needed to navigate their housing challenges. Each month we also offer Home Buyer Education and Financial Literacy workshops to help prepare new home owners with the information, skills to manage home ownership and a mortgate. *Please note that some downpayment assistance programs may require workshop attendance.

    Housing Counseling

  • Foreclosure Prevention - We provide counseling and support services to help homeowners prevent foreclosure.
  • Pre-Purchase - We provide pre purchase counseling and home buying workshops. Obtain your certificate of completion to qualify for downpayment assistance programs.
  • Homelessness Prevention - We help prevent homelessness by providing suppport for the key factors that can lead to becoming homeless.
  • Finacial Literacy - A workshop teaching personal finance, banking,and other critical information required for homeownership.
  • Supportive Housing

  • Rapid Rehousing - We assist in cases of unexpected and urgent loss of residence to find solutions to sometimes complex housing circumstances.
  • Reentry Program - Case management services for individuals who have a criminal background and are homeless.
  • Permanent Supportive Housing - We provide permanent supportive housing assistance to chronically homeless individuals with a disability.
  • Ready to Help?

    One person can make a difference in the lives of hundreds of individuals and families in need of help.

    Volunteer

    Volunteers are the backbone of Respond Now.

    We operate with a large volunteer staff and gladly welcome new volunteers to help us serve our clients, fill bags in the food pantry, read to children in the Children’s Reading Room, work in the Clothing Closet, assist with general office work, help with computer tasks, or stock shelves. We also need volunteers to help with special events from time to time.

    For more information about volunteer opportunities, contact
    Anita Alvarado, Assistant Director, or call 708.755.4357.

    Apply for General Volunteer Positions

    “One thing I like about volunteering at Respond Now is that there is instant gratification. You help a client and you can see the results of your efforts right away.”

    — Horace Lee, Volunteer

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    Ready to Help?

    One person can make a difference in the lives of hundreds of individuals and families in need of help.

    Donate

    Thank you for considering a gift to Respond Now.

    Your contribution will make it easier for someone to find a job, keep a roof over their head and receive enough food for their family, and will help people get beyond their immediate struggles so they can focus on thriving rather than just surviving.

    We know you have many choices to give to charitable organizations. We ask that you remember Respond Now in your giving plans and donations. Help us help others live a life of dignity even during times of adversity.

    Paypal
    Justgive
    iGive
    Google Wallet (development@respondnow.org)
    Consider a bequest to Respond Now

    Or you may send a check by mail to the following address:

    Respond Now
    1439 Emerald Ave.
    Chicago Heights, Illinois 60411

    P.O. Box 215
    Chicago Heights, Illinois 60412

     

    Donate Money

  • Your investment will help bring stability to those who need it most.
  • Every dollar you donate makes a difference and helps us provide vital services to families striving to break the cycle of poverty.
  • We know you have many choices to give to charitable organizations. We ask that you remember Respond Now in your giving plans and donations. Help us help others live a life of dignity even during times of adversity.

    Donate Food

  • Respond Now is working to end hunger for residents of south suburban Cook County.
  • Each year, we provide over 30,000 individuals with food.
  • Please consider donating non-perishable food items to help stock our food pantries.
  • We accept food donations from individuals and also welcome and encourage groups to hold food drives on behalf of our agency.
  • All items donated must be non-perishable.
  • Donate Other Items

  • The demand for basic necessities of personal care items, clothing, and household items continues to grow.
  • We rely exclusively on our donor community to donate these essential items.
  • Please consider donating toiletries or household items to Respond Now.
  • You may drop off donations at our Chicago Heights location, 1439 Emerald Drive.
  • If you have questions about donating, contact Director of Development development@respondnow.org, or call 708.755.4357.

    We are a 501 (c)(3) organization, and all donations are tax deductible to the full extent of the law and will be acknowledged in writing.

    Ready to Help?

    One person can make a difference in the lives of hundreds of individuals and families in need of help.

    About Us

    With the critical support of many volunteers and contributions from the community, Respond Now provides a host of essential services to over 12,000 people in need in south suburban Cook County.

     

     

    Vital services such as food, rent/mortgage assistance, utility assistance, prescription medications, clothing, and transportation are provided to families in 22 communities in the Chicago Southland. Respond Now is a United Way sponsored agency with funding from private donations, government grants, and corporate and foundation support. Respond Now is rated in good standing with the Better Business Bureau. It is a recipient of the Greater Chicago Food Depository Quality Performance Award and the Rotary Club of Chicago Heights Paul Harris Community Service Award. Respond Now is governed by a local Board of Directors.

    Executive Staff

    Carl Wolf, Executive Director
    Anita Alvarado, Assistant Director

    Board Members

    Sue Perkins, President
    John R. Roach, Treasurer
    Margaret Lewis
    Kelvin Oliver
    Teri Gaby

    McKenley Wilson III
    Liz Wisnasky
    Karen Yates
    Millie Reyes-Williams
    Rev. Bob Klonowski

    Ready to Help?

    One person can make a difference in the lives of hundreds of individuals and families in need of help.

    Resources

    These Support Services May also be able to Assist You.

    Homelessness Prevention
    Suburban Cook County
    Monday–Friday, 10am–2pm
    877.426.6515

    City of Chicago – call 311
    (ask for short term assistance)

    Foreclosure Prevention
    Illinois Foreclosure Prevention Network
    1-855-KEEP-411
    Emergency Shelter
    South Suburban PADS
    708.754.4357
    Food Pantry/Nutrition Services
    Greater Chicago Food Depository
    Submit a SNAP application
    Domestic Violence Assistance
    South Suburban Family Shelter
    708.335.3028 (local)
    877.335.3020 (toll-free)
    Health Clinic/Youth Services
    Aunt Martha’s
    877.692.8686
    Job Search Assistance
    Illinois workNet Center Affiliate
    708.709.3911
    Additional Services
    The Hub
    708.966.9HUB

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    Ready to Help?

    One person can make a difference in the lives of hundreds of individuals and families in need of help.

    News & Events

    Find out more about Respond Now and news about our neighbors.

    Respond Now publishes a quarterly newsletter where you'll find the latest updates and happenings with the organization. You can subscribe to our newsletter, or review the archive:

    Our annual 5K Run/Walk for Hunger will be held September 2016. We've had hundreds of runners who've helped us raise thousands of dollars to fight hunger. There are many ways to participate – gear up to join us next year!

    Ready to Help?

    One person can make a difference in the lives of hundreds of individuals and families in need of help.

    Contact Us

    708.755.HELP (4357)
    General Information
    877.426.6515
    Homeless Prevention Hotline
    Locations
    Chicago Heights
    1439 Emerald Avenue
    Chicago Heights, IL 60412

    Sauk Village
    21701 Torrence Avenue
    Sauk Village, IL 60411

    Email
    info@respondnow.org

    Mailing Address
    P.O. Box 215
    Chicago Heights, IL 60412

    Hours
    Chicago Heights
    Monday & Friday 10am–5pm
    Wednesday 10am–7pm

    Sauk Village
    Tuesday 10am–2pm